Shipments

Shipments

DAIKINILINGERIE and its designers aim to deliver the customer’s chosen items to the place and person of their choice, in perfect condition and in the shortest possible time. Please note, your order will come directly from the designer’s studio and the product description states what country your order will be shipped from. Designers provide delivery methods that are subject to a thorough quality control process by DAIKINILINGERIE in order to ensure complete customer satisfaction.

Please order from DAIKINILINGERIE with enough lead-time to prevent any loss or disappointment resulting from the delivery time, as DAIKINILINGERIE cannot be responsible for this.

The delivery time frame for In Stock items is usually between 2 and 5 working days. However, delivery times are dependent on when the order is processed and on the designer’s and customer’s location. DAIKINILINGERIE operates Monday to Friday excluding UK public holidays and orders are not processed outside of this. Estimated delivery times are to be used as a guide only and commence from the date the order is processed. DAIKINILINGERIE and its designers are not responsible for any delays caused by any local customs clearance processes.

For Made to Order items, delivery times can vary between 2-4 weeks from the order processed date.

If the customer’s order cannot be delivered within the timeframe specified at the time the order is placed, DAIKINILINGERIE will notify the customer and try to rectify the situation as quickly as is practically possible. All new orders are deemed separate and each is treated individually.

Dispatch

Please note that DAIKINILINGERIE and its designers aim to dispatch all orders within 5 working days, excluding bank holidays. DAIKINILINGERIE and its designers are not responsible for any delays caused by any local customs clearance processes. Taking into account that all items are delivered directly from the designers, if a customer has multiple items within their order, these items may be delivered at different times.